Effective Date: 20/04/2026
1. Overview
Ujjal Sahitya Mandir (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or interact with our website.
By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect personal and non-personal information, including:
- Full name
- Email address and phone number
- Billing and shipping address
- Order and transaction details
- Preferences, interests, and feedback
- Technical data such as IP address, browser type, and usage behavior
We only collect information that is necessary to provide our services effectively.
3. Purpose of Data Collection
Your information is used for legitimate business purposes, including:
- Processing and delivering your orders
- Providing customer support
- Improving our products, services, and website functionality
- Sending updates, offers, or important notifications (only with your consent)
- Conducting analytics and research to enhance user experience
- Preventing fraud and ensuring website security
4. Legal Basis & Compliance (India)
We process your personal data in accordance with applicable Indian laws, including:
- The Information Technology Act, 2000
- Applicable rules on data protection and reasonable security practices
- Principles of the Digital Personal Data Protection Act, 2023 (where applicable)
We collect and process your data only with your consent or when necessary for providing our services.
5. Data Security
We implement reasonable security practices and procedures to protect your information against unauthorized access, misuse, loss, or disclosure.
However, while we strive to protect your data, no method of transmission over the internet is completely secure.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance website performance
- Understand user preferences
- Analyze traffic and usage patterns
You can control or disable cookies through your browser settings. Disabling cookies may affect certain functionalities of the website.
7. Sharing of Information
We do not sell your personal information.
Your data may be shared only in the following cases:
- With trusted service providers (e.g., payment gateways, delivery partners) to fulfill services
- When required by law or legal authorities
- To protect our rights, users, or prevent fraud
All third parties are required to handle your data securely.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Request restriction of data usage (where applicable)
To exercise these rights, you may contact us using the details below.
9. External Links
Our website may include links to third-party websites. We are not responsible for their privacy practices, and users are advised to review their policies separately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
11. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
Ujjal Sahitya Mandir
Email: support@ujjalsahitarboi.in
Address: Ujjal Sahitya Mondir, C3 College Street Market, Barnaporichoy Building(1st Floor), Kolkata – 700007